e-Programs Customer ServiceOur e-Programs Customer Service is available Monday through Friday from 8:00 a.m. to 5:00 p.m. We can help you with:
- General Individual and Business e-file Program questions.
- e-file Program enrollment requirements.
- Getting started with e-file.
- Tracking down your acknowledgements.
- Resolving error codes and business rules.
- Canceling electronic funds withdrawals and estimated tax payments requested with an e-file return.
- Mandatory e-file questions. You can also check our Frequently Asked Questions for your answer.
Contact us by:
Email
Do not include any social security numbers or other
confidential information when contacting us by email.
Phone: 916.845.0353
Fax: 916.845.0287
More questions?