CalFile - Frequently Asked QuestionsBefore you use CalFile
- How much does it cost to use CalFile?
- I don't know which form I need to file. How can I find out if I can use CalFile?
- Can I use CalFile if I think I owe money?
- Can I use CalFile if my last name changed in 2007?
- Can I use CalFile on my computer?
- If I have 20 minutes to complete each Web page, how could I possibly complete my return in 15 minutes?
- Can I use CalFile if I am a Registered Domestic Partner?
- What is new with CalFile this year?
- Can I use CalFile if I claimed the federal Mortgage Forgiveness Debt Relief exclusion?
While you are using CalFile
- Where can I get help?
- Can I save my return and finish it later?
- Will I get to see my actual return before I file it?
- Where do I enter information from my form...?
- How do I claim the Child and Dependent Care Expenses Credit?
- Can I file form FTB 4803Web (Head of Household questionnaire) with CalFile?
- What do I do if I make a mistake?
- What do I do if I decide I don't want to e-file?
- What happens to my data when I log out?
- I can't read my complete return -- the numbers and letters are jumbled. Why?
- Can I save an electronic copy of my return?
- How do I sign my return?
- My return is open in a separate window, but I get an error message saying I must view my return before I submit it. Why?
- I tried to submit my return, but I got an error message. Did you receive my return?
- Can I submit my return if I can't view or print it?
After you use CalFile
- When is my return considered filed?
- What is a Declaration Control Number (DCN)?
- What do I need to mail to the Franchise Tax Board?
- What do I need to do after I e-file my return?
- I forgot to print my return before I e-filed. Can I get a copy?
- I found a mistake after I e-filed my return. What do I do?
- Can I cancel an electronic payment I send with my return?
- How can I let you know what I think about CalFile?