To get credit for missing payments, attach copies of the front and back of your canceled checks to the notice you have received and mail it to us. If the payment was made by other means such as Western Union or Electronic Funds Transfer, attach any documentation that verifies receipt of payments by the Franchise Tax Board to the notice you have received.
Mail your correspondence to:
Franchise Tax Board
P.O. Box 942867
Sacramento, CA 94267-0001
You can also call us at 800 852-5711 and select option 1 for Personal Income Tax, then option 5 to speak with a Franchise Tax Board Representative. Be sure to have copies of the front and back of your canceled checks or documentation that verifies receipt of payments by the Franchise Tax Board available when you call.