Franchise Tax Board

Careers in Collections - Introduction

Want to make a difference? Collect revenue vital to California's services and infrastructure. At Franchise Tax Board (FTB), our primary mission is to collect the proper amount of Personal Income Tax, Business Entity Tax, and Non-Tax Debt, which California residents depend on. We serve the people by ensuring that taxpayers pay their fair share of tax revenue. You can also do your part to help narrow the Tax Gap. A career in Collections offers you the chance to do this and much more. We offer new hires paid, full-time training with plenty of room for career advancement. The sky's the limit when you join our team!

Where tax dollars go

California truly is the Golden State. With one of the largest economies in the world, California's economic powerhouse generates nearly 100 billion dollars in tax revenue. FTB collects about two-thirds of that. Find out how your tax dollars are spent.

Why work for us

Consider working for us if you like to:

  • Provide excellent customer service.
  • Communicate with people from culturally diverse backgrounds.
  • Work on teams.
  • Use the latest technology.

As a valued team member, you:

  • Learn all aspects of debt collection.
  • Communicate with taxpayers and their representatives to resolve delinquent tax issues.
  • Participate or lead teams to implement tax-related legislative changes.
  • Evaluate financial statements and take the appropriate action.
  • Analyze data and offer recommendations to management.
  • Work with cutting-edge technology.

Most job openings are located in our central office in Sacramento, California. However, we also offer assignments in field offices throughout the state.

Want more information? Contact our Recruitment Officer.