Tax returns being processed at the Franchise Tax Board
This video contains a variety of processing footage that includes opening mail, sorting returns, numbering documents, and scanning returns and checks.
State Controller and FTB Chair, John Chiang, processing jobs in FTB’s pipeline
John Chiang, State Controller and Chair of the Franchise Tax Board (FTB), familiarized himself with two FTB pipeline-processing jobs. The first two video clips show Controller Chiang sorting tax returns at a "Tingle" table, named after the inventor Ira Tingle. The third video clip features Controller Chiang using a "Bates Machine." This specialized stamping device is used to identify returns with a unique document locater number. Just 14 years ago, we ran 100 percent of all returns through these manual processes. Last year, 63 percent of all personal income tax returns were e-filed.